Support
Contact zenztools
For tool problems, accessibility feedback, privacy requests or suggestions, email support@zenztools.in.
Please do not attach confidential documents or personal photographs. Describe the problem and use a non-sensitive sample file if an example is essential.
For a tool problem
Include the following details so the issue can be reproduced:
- the name and URL of the tool;
- your browser and version, operating system and device type;
- the input format and approximate file size;
- the steps you followed and the result you expected; and
- the exact error message, if one appeared.
Privacy or legal requests
Use the subject line “Privacy request” or “Terms question” and explain the request clearly. Because the published tools do not create accounts or store uploaded files on a zenztools file server, support normally cannot retrieve a document you processed locally.
Response expectations
Messages are reviewed as operational capacity allows. Complex file compatibility reports may require additional information. Sending a message does not guarantee that a requested feature will be added, but reproducible issues and accessibility barriers will be prioritized for review.
Useful pages
Before contacting support, you may find the answer in the instructions and frequently asked questions on the relevant tool page. You can also review the Privacy Policy, Terms of Use and About page.